Frequently Asked Questions

We get a lot of questions about Agency Window so we thought we'd list a few of the more common Q's and A's here. If you have any more questions or want to see how Agency Window could work for your Agency, please schedule a demo with us to see it in action.

How much does it cost?

Agency Window is a subscription based service and prices start at $99 +GST for the basic monthly plan and $149 +GST for the professional monthly plan each with a one month saving if purchased yearly.

What does the basic plan cover?

  • Unlimited updates delivered automatically
  • Email support
  • Access to the knowledge base

What does the professional plan cover?

  • All the basic plan features
  • 1 hour\month of remote administration through TeamViewer
    • can be used to assist with upgrades, setup your branding etc...

Can I change plan at any time?

Of course. To do this simply email us at with your request

How do you handle payments?

Payments are made solely through Stripe and any credit\debit information is not touched by Agency Window at all

Can I brand Agency Window?

Agency Window comes as a white label product allowing you to easily add in your company logo and change basic colours, images etc...
If you want to change the layout of Agency Window to fit in with a branding policy, Agency Window can do this too.
Please email us at with a proof of your branding design with accompanying images and we will provide a quote to supply a fully compliant branding identity

What operating systems do you support?

Windows 10, 8.1, 8 and 7

What screens do you support?

Any screen that can connect to a computer can be used E.g. computer monitor, TV screen, projector

What orientations of the screen do you support?

We support both landscape and portrait mode, although in portrait mode you will need to split the screen into 3 separate Agency Windows in order for the white label format to work. Please visit our support site for more information

I have a large TV screen, can I show multiple Agency Windows on the same screen?

Yes, we support split screening of up to 6 separate Agency Windows onto a single screen. Please visit our support site for more information

Which of my properties are shown on the screen?

By default any active property is shown and any properties that have been sold or leased within the last 7 days are also shown.
Each screen has the ability to add a filter to show only certain property types (e.g. only show for sale and for rent) and you can also change the day limit for showing sold or leased properties.

Which images will be shown?

Agency Window shows all available images by default. However, you can change this to a certain number of images. E.g. Only show the first 3 images.
Reducing the number of images shown allows more of your properties to be shown and at a quicker pace.

Can I change how long an image is shown for?

Yes, simply change the Slideshow Timer value in your dashboard. This is a global value for all of your windows